We offer two refund options: Instant refund and standard refund:

Instant refund: we’ll initiate a refund soon after you handover the product to our delivery partner. Note that Instant refunds are available only to Superstars. Learn more about our VIP Program here.

Standard refund: Your refund will be processed once your return is received by our office which would take a minimum of 3 days.

Upon successful pickup of the return product at your doorstep, Knits & More will instantly initiate the refund to your source account or chosen method of refund.

Instant Refunds may be available for select pin codes and select orders.

Instant refunds are currently available only to Superstars. Read more about our VIP program here.

All refunds will be processed back to the original payment method used to place the order once the product(s) are received by K&M.

Depending on your payment method and bank processing times, it may take up to14 business days for funds to appear back into the original bank account.

For Cash on Delivery (COD) orders, you can choose your preferred refund mode, either UPI or Bank Account at the time of initiating a return, and we'll process the refund using the same mode.

Yes, we offer Cash on Delivery (COD) as a payment option for all orders. Simply choose COD at checkout and pay for your order upon delivery.

No, we do not charge any additional fees for Cash on Delivery (COD) orders.

When initiating a return for your Cash on Delivery (COD) order, you can select your preferred refund mode from either UPI or Bank Account.

If you choose 'Bank Account', please enter your name, bank's IFSC code, account number and account type.

If you choose 'UPI', please enter your UPI ID.

By providing this information during the return process, we can ensure a smooth and efficient refund experience tailored to your preference.

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Refunds

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Is Cash on Delivery (COD) available for all orders?

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